Who We Are

Pacific Prime has more than twenty years experience in the insurance industry.

We are an international company that provides locally compliant insurance for many regions around the world.

You can access an extensive range of health and medical insurance plans through us. We strive to offer superior advice on how to get the best insurance and where to get it from.

Our head office is in Hong Kong but we also have international offices across Asia, Europe, and the Americas.

Our consultants are located all around the world to offer the best local insurance solutions and are experts when dealing with how to advise clients on the range of insurance health plans available.

Contact Us

A comment from a happy customer

"I choose Pacific Prime by accident. But, I will probably stay with them for the rest of my life, and I certainly recommend them to anyone who is considering purchasing the medical insurance plan. They are professional, knowledgeable, and more importantly, they have empathy on their customer, not any specific individual, but the entire team, from top to down. My 4 years old son was diagnosed to have malignancy.  I don’t have to describe how miserable my life all of sudden became. The lucky part is, Pacific Prime shared my pain, and they played a critical role in communication with insurer, simplified the claim process, assigned a designated customer service person and successfully applied for some additional medical benefits for me after explaining some challenges we are facing. All they have done allowed me to focus on my boy’s medical treatment and family situation. ‘THANK YOU’ is not sufficient to express my appreciation to Pacific Prime, and as a customer, I know this is the service and team that you would like to have."

- Spring Zhou

More comments from our clients

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Service, manner and advice was some of the best that I have received since I have lived overseas. If I find myself in needing medical insurance in the future I will not hesitate in contacting you.

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Very helpful in helping me sort out exactly what health plan I was looking for, and certainly played a big part in me signing up with Cigna!

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I liked the speed, the detailed yet concise information about the insurance plan that was recommended for my family and of course the price.

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...invaluable help and information about the various policeis availble to me. Overall excellent customer service!

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...excellent in supporting me from the time of the application to renewal

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Very flexible, knowledgeable, fast, polite, happy to discuss over the phone and regularly doing the follow up.

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...really prompt with responding to all my queries

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I wasn't sure which insurance to go for and they really helped me.